92pkr – protecting your data the same way we protect your winnings
At 92pkr we handle your personal information with care and complete transparency. This Privacy Policy explains exactly what data we collect when you use our platform, why we collect it, how we store and protect it, and what rights you have over it. We've kept the language straightforward because you deserve to understand how your data is being used – no legal jargon that requires a law degree to decode.
Our Commitments
These are not aspirations – they are concrete practices built into how 92pkr operates every single day.
92pkr collects only the personal data that is genuinely necessary to operate your account, process your transactions and meet our legal obligations. We do not collect data speculatively or build marketing profiles beyond what is required to personalise your experience on the platform.
92pkr has never sold personal player data to third-party marketing organisations and never will. Your information is used exclusively for operating your account, verifying your identity, processing your payments and fulfilling legal compliance requirements. That is the full extent of it.
All data transmitted between your device and 92pkr is protected by SSL/TLS encryption. Sensitive personal information including CNIC data, payment details and account credentials is stored using encryption standards applied throughout the industry. Access to this data within 92pkr is strictly role-based.
Every 92pkr account holder has the right to request a copy of the personal data we hold about them. If any of that data is inaccurate or out of date, you can request correction. These requests are processed by our support team and we aim to complete them within 30 days of receipt.
Subject to our legal obligations to retain certain records – particularly financial transaction records which we are required to keep for regulatory compliance – you can request deletion of your personal data from 92pkr's systems. We will confirm what can be deleted and what must be retained, and process the deletion within 30 days.
92pkr uses cookies and similar technologies only for purposes clearly explained in this Privacy Policy. Essential cookies are required for the platform to function. Analytical and preference cookies help us improve your experience. You can manage cookie preferences via your browser settings at any time.
92pkr – protecting your data the same way we protect your winnings
This Privacy Policy applies to all personal data collected by 92pkr through its website, mobile interface and all related services. By registering an account or using any feature of 92pkr, you acknowledge that you have read and understood this policy. If you have questions at any point, our support team is available 24/7 via live chat or email.
This Privacy Policy describes how 92pkr collects, processes, stores and protects the personal data of users who access and use the 92pkr platform ("Platform"). It applies to registered account holders, visitors who browse the Platform without registering, and any individual whose personal data 92pkr processes in connection with providing its services to Pakistani players.
92pkr takes data privacy seriously. This policy has been written to be as clear and accessible as possible. We avoid unnecessary legal language wherever we can and explain our practices in plain terms. Where a specific section requires more precise legal language for compliance purposes, we provide an explanation immediately below it in plain English.
This policy should be read alongside our Terms and Conditions, which contain additional provisions relevant to account management, payments and platform use. Together, these two documents define the full relationship between 92pkr and its players.
The data 92pkr collects falls into three broad categories: data you provide directly, data generated automatically by your use of the Platform, and data received from third parties to verify your identity or process payments.
When you use 92pkr, our systems automatically record certain technical data. This includes your IP address and approximate geographic location derived from it, device type and operating system, browser type and version, session duration and pages visited, in-game activity including bets placed and games launched, and login timestamps. This data is collected for security, fraud prevention, technical optimisation and analytical purposes.
92pkr may receive personal data about you from third-party sources including identity verification services used to confirm your CNIC and age, payment processors used to handle Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and card transactions, and fraud detection services that help us identify suspicious account activity. Data from these sources is used only for the purposes for which it was obtained.
92pkr serves Pakistani players with privacy as a foundation, not an afterthought
92pkr collects personal data for specific, legitimate purposes. We do not collect data for its own sake. Every category of data we collect serves at least one of the following purposes:
92pkr processes personal data under the following legal bases:
To make the data usage more concrete, here is how the main categories of personal data are put to work at 92pkr on a day-to-day basis.
Your identity and contact data is used every time you log in, make a deposit or request a withdrawal. It enables 92pkr to confirm you are the authorised account holder before any transaction proceeds. The same data is used to contact you if there is a security alert on your account or an issue with a payment that requires your attention.
Your financial data – meaning the payment method details and transaction records associated with your account – is used exclusively for processing your transactions and maintaining the audit trail required by our financial compliance obligations. 92pkr does not store full card numbers. Card transactions are handled by certified payment processors who are bound by payment card industry data security standards.
Your behavioural data – the games you play, the bets you place, your session length and deposit frequency – is used by 92pkr's responsible gaming monitoring system. If your activity suggests you may be experiencing gambling-related harm, our team may proactively reach out to offer support tools. This data is also used in aggregate and anonymised form to understand which games and features are most popular so we can improve the platform.
Your communications data is kept so that if the same issue arises again, our support team has context. It also allows us to review support interactions for quality and training purposes. These reviews are conducted on an anonymised basis where possible.
92pkr does not sell your personal data. We share your data with third parties only where it is necessary to deliver our services or meet legal obligations. The categories of third parties we share data with are as follows:
All third parties with whom 92pkr shares personal data are contractually bound to use that data only for the specified purpose, to maintain appropriate security standards and to delete or return data when no longer required for that purpose.
92pkr retains personal data for the period necessary to fulfil the purpose for which it was collected and to meet applicable legal retention requirements. The general principles governing retention at 92pkr are as follows:
When data is no longer required, it is deleted or anonymised using secure procedures. Where anonymisation is the chosen method, the resulting data can no longer be linked to any individual and is no longer treated as personal data.
92pkr – built for Pakistani cricket fans with privacy-first foundations
92pkr implements a layered set of technical and organisational security measures designed to protect personal data against unauthorised access, loss, alteration and disclosure. These measures include:
92pkr's security measures protect data on our side of the connection. You also have a responsibility to protect your account. Use a strong, unique password for your 92pkr account. Do not share your login credentials with anyone. If you suspect your account has been compromised, contact our support team immediately.
92pkr uses cookies – small text files stored on your device – and similar tracking technologies to operate the Platform, remember your preferences and understand how players use our services. Here is a breakdown of the types of cookies in use at 92pkr:
92pkr does not use third-party advertising cookies or cross-site tracking cookies. You can manage and disable non-essential cookies at any time through your browser's cookie settings. Disabling essential cookies will affect the functionality of the Platform.
As a 92pkr account holder, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or email at support@92pkr.im. We aim to respond within 30 days.
We will not charge a fee to process rights requests unless they are manifestly excessive or repetitive. In those cases, we will explain the fee before proceeding. We may need to verify your identity before fulfilling a request to prevent unauthorised access to your data.
92pkr is strictly for adults aged 18 and above. We do not knowingly collect personal data from any individual under the age of 18. If you believe a minor has registered an account with 92pkr or provided their personal data to us, please contact our support team immediately. Upon receiving such a notification, we will investigate promptly and close any confirmed underage account, deleting the associated personal data in accordance with our data deletion procedures.
Age verification is a mandatory step in the 92pkr account review process. We take our responsibility to prevent underage access to gambling services seriously and use identity verification technology to enforce this requirement.
92pkr reviews this Privacy Policy regularly and may update it to reflect changes in our data practices, the services we offer or applicable legal requirements. When material changes are made, we will display a clear notice on the Platform and update the "Last Updated" date at the top of this page. For significant changes that affect your rights, we will also notify registered players by email.
We encourage you to review this policy periodically. Your continued use of 92pkr following the posting of an updated Privacy Policy constitutes your acknowledgement of the changes. If you disagree with any changes, you have the right to close your account and request deletion of your data as described in Section 10.
For any privacy-related query, data rights request or complaint about how 92pkr handles your personal data, please contact us through the following channels:
When submitting a privacy request, please include your registered email address or 92pkr username and a clear description of your request or concern. We will acknowledge receipt within 48 hours and aim to provide a full response within 30 days.
If you are not satisfied with 92pkr's response to a privacy complaint, you have the right to escalate to the relevant data protection authority in your jurisdiction. We will cooperate fully with any regulatory investigation. Full details of the complaint escalation process are available on request from our support team.